CONTACT INFORMATION

At Montierre, every interaction is approached with the same care and refinement as our fragrances. Whether you have a question about an order, require product guidance, or need assistance with a concern, our team is here to support you.

Customer Support

For all order-related queries, product information, or general assistance, please reach out to us through the following channels:

Email:
montierre.fragrance@gmail.com

Instagram:
@montierreofficial

Business Hours

Customer care operates during the following hours:

Monday to Saturday: 10:00 AM – 7:00 PM
Sunday & Public Holidays: Closed

Emails received outside business hours will be addressed on the next working day.

Order Support

For faster assistance regarding an existing order, please include:

• Full Name
• Order Number
• Registered Email Address
• Description of the query

If reporting a damaged or incorrect product, kindly attach clear images and contact us within 24 hours of delivery as per our Return & Refund Policy.

Response Commitment

We value clarity, discretion, and timely communication. Every inquiry is reviewed carefully, and we strive to provide thoughtful and complete responses.

We appreciate your trust in Montierre.